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data / AI    •    Acquisition    •    Customer Marketing
One to One Expérience Client: 3 days of networking, conferences and highly qualified business.

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One to One Expérience Client

9th edition, from 3 to 5 october 2023, Biarritz

One to One Expérience Client is the time and place where "guests" leading decision makers in the digital marketing and customers experience fields, meet with the best "partners" solutions providers for 3 days of highly qualified business. 

It is the key event to attend for scheduled personalised one to one meetings, exclusive keynotes and conferences, truly informative customers experience feedbacks and unforgettable networking moments with your peers. 

Do you want to take part in the event? 

  • Are you a decision marker in digital marketing and customer experience?
    CEO, CMO, CDO, Marketing Director, Innovation Manager... Do you have an investment project coming up?
    Register as a Guest
  • Are you a solutions providers in acquisition, customer marketing or data/AI? 
    Would you like to meet leading marketing professionals and generate highly-qualified leads?


A complete offer: Acquisition - Customer Marketing - Data/AI

For its 9th edition, One to One Expérience Client is building its offer around three major and complementary axes: acquisition, customer marketing and data/AI.

In concrete terms, the decision-makers in customer experience are not necessarily those in data (in the sense of data/IA for business). On the other hand, they have the customer in common; a customer who is increasingly demanding, who wants trust, respect and environmental awareness. They want this in their relationship with brands, with a transparent customer journey, a responsible product/service, sensible data processing and measured technology.

Finally, the customer wants ethics! Brands have understood this and have been accelerating their CSR initiatives for some time now. For their part, by adapting to regulations and market needs, their partners are increasingly driving CSR by design solutions. In 2023, One to One Expérience Client will be the place and time to better understand and challenge the ethical relationship between customers and brands.

In 2023, ethics is chic!

New! We're launching a Data/AI sector

2023 is a turning point for the event! After the change of our visual identity and switching from Digital Marketing to Expérience Client.... We're also launching a new sector : Data / AI!

More info

Le comité éditorial

Le comité éditorial de One to One Expérience Client est composé d’annonceurs reconnus du marché et de représentants d'institutions incontournables du secteur. Il détermine en amont de l’événement les sujets couverts dans le cadre des conférences afin de répondre au plus près aux questions de fond que se posent les professionnels du marché.

Fanny Auger- 2023
Fanny Auger

The School of Life Paris Director, former Brand Director Nature et Découvertes

David Bernard Bret

VP Marketing, Warner Bros Discovery Sport

Lucille Bie

Group Ecommerce Director, NUTRITION & SANTE

Fabienne Blanquart

Head of Digital Acceleration, Canal +

Céline Boudière

Chief Marketing & Digital Officer, Meetic

Sylvain Caubel

Communications, Digital and CRM Director, BEABA

Siddhartha Chatterjee - Club Med
Siddhartha Chatterjee

Global Chief Data Officer, Club Med

Stanislas Duthier

Groupe CIO, Groupe Rocher

Hervé Fauvin

Managing Director, LeCAB

Bruce Hoang - Orange France
Bruce Hoang

Digital & Data Communications Director, Media & Social CRM, Orange France

Valérie Kaufmann - Cora France
Valérie Kaufmann

Data & Customer Experience Director, Cora France

Olivier Laborde

Leader Innovation, Author of Innover ou disparaitre and Social Commerce

Julie London

Marketing Director, oscaro.com

Anais Loridant - Groupe Bayard
Anaïs Loridant

Data and CRM Operations Director, Bayard Group

Lisa Nakam

Managing Director, JONAK

David Nedzela

Chief Marketing Officer, E.Voyageurs SNCF

Matthias Oehler, FDJ
Matthias Oehler

Chief Data Officer, La Française des Jeux

03 / 05 oct. 2023 Biarritz